ISO 9001
ISO 9001 Scope
The scope of ISO 9001 Quality Management System for The Janel Group of Hong Kong Limited is the provision of international freight forwarding and logistics services.
ISO 9001 Quality Policy
The Janel Group of Hong Kong Limited is committed to providing customers with freight forwarding and third party logistics services that satisfy their requirements. The main objectives of The Janel Group of Hong Kong Limited policy are customer satisfaction and a commitment to continual process improvement. These are driven by the quality objectives set for different department.
Customer Satisfaction
To exceed customers’s expectations in our services
To deliver value to our customers by providing the most reliable, effective and efficient solutions in third party logistics
Commitment to Continual Process Improvement
To establish and maintain methods, processes and relevant performance metrics and measuring performance against set objectives.
To providing adequate tools, procedures, time and training so that employees can do it right

ISO 14001
ISO 14001 Scope
The scope of ISO 14001 Environmental Management System for The Janel Group of Hong Kong Limited is the provision of international freight forwarding and logistics services within the Company’s office area in Hong Kong.
ISO 14001 Environmental Policy
The Janel Group of Hong Kong Limited is committed to protect the environment including prevention of pollution and reducing the consumption of natural resources relevant to the context of the Company.

HK AEO
Hong Kong Authorized Economic Operator
AEO is a concept under the World Customs Organization (WCO) SAFE Framework of Standards to Secure and Facilitate Global Trade (SAFE Framework). It represents a Customs-to-Business partnership to enhance international supply chain security and facilitate movement of legitimate goods.
The Janel Group of Hong Kong Limited has been accredited as an AEO under the Programme will be recognized as a trusted partner of the C&E Department to jointly secure the global supply chain.
